Synthetic

Fill your sink basin with cool water.

1. Add a capful of synthetic wig shampoo and blend in. Never use regular shampoo on synthetic wigs! If the wig has picked up the odor of smoke or other strong odors, you may add a teaspoon of baking soda to your basin, and blend in.

2. Gently swish the wig or piece in the water for about 30 seconds to a minute until saturated. Gently scrub the front of the wig cap, where it meets the forehead until clean.

3. Leave the wig soak in the basin for about 15 minutes

4. Empty the basin of water and rinse the wig or piece in cool water. It is very important to use cool water on curly wigs, as warm water will over-relax the curls.

5. Gently squeeze out excess water. Do not rub or twist.

6. Spread the wig out on a thirsty towel and leave in a ventilated area to dry overnight. You should spray on a little leave-on wig conditioner, when you start the drying process.

7. When the wig is entirely dry, and not before, re-style the wig gently. We recommend a pick and not a brush. Shaking and fluffing by hand is your best starting point for styling. We offer good quality wig shampoo and conditioner for our customers. Do not use regular shampoo. It is too strong even for human hair wigs.

Human Hair

1. Follow the same first seven steps as above using lukewarm water instead of cool, and the manufacturer's prescribed shampoo and conditioner for your human hair wig.

2. Wigs may be set in rollers if desired and placed under a dryer or left overnight to dry at your digression. A hot curling iron may be used on human hair wigs. We offer human hair wig conditioner and shampoo for our customers.

Wash your piece as little as possible. Think of it like a fine cashmere sweater. Picking up odors and "hat" stains on the cap at the forehead, are reasons to consider giving it a bath. Depending on the piece's environment, this will vary from every 12 wearing to every 25. Use your eyes and nose to determine this. But as you can see, you wash your piece very rarely. If you wear a wig every day, it's a good idea to have a back-up piece, so you won't be "down" for washings. You mini-style your piece every time you wear it, but with your fingers and a pick and very gently. If knots have accumulated at the ends a straight or slightly wavy wig, pick apart the knots by starting near the end of the hair and working your way back to the top, using a little spray-on leave-on wig conditioner/detangled as you do.

Synthetic

-No blow drier. Excessive heat will melt or frizz the plastic in your Kanekalon fibers. Don't even think about it.

1. Some recommend a lukewarm curling iron for resetting the curls in a curly piece. Here is a better method. 

2. Pin the wig or piece to a Styrofoam head or "block" so you can work on it.

3. Select rollers of the proper size to reset your curls. Wire mesh rollers are best.

4. Wet the entire hairpiece with lukewarm water and set the curls. Use perm papers, which you can get at a beauty supply house to protect the ends of the hair. Use plenty of rollers with a little hair in each for best curly results. 

5. Take the pinned up piece to the sink basin. If you have a spray nozzle at your basin it is best to "spray" the hottest tap water on each set curl for about 3-4 seconds. This process relaxes the hair without damaging it like a curling iron. 

6. When you are done relaxing all the curls, immediately spray each curl, in approximately the same order as you "relaxed" them with icy cold tap water. You can also use a mist bottle, filled with some ice and water. This "freezes" the curl into a new semi-permanent curl pattern. 

7. Allow your hair to air dry overnight, and when dry, take down the rollers. Now you've reset your curls the most professional way possible. In the "old days" we used to do these services for our customers, for a charge. Today's wigs are so easy to care for that we recommend the above these procedures for home care. It saves money, mailing charges, and this is what we would do anyway.

Human Hair

-Yes, a hot curling iron may be used on any human hair wig. The better method is to set them on rollers and use a hairdryer to set the curls.

Orders can take from 3-14 days of delivery depending upon the item purchased. If you are on the waitlist for an items you will be notified when the product is back in stock. If u have purchased a customized unit, items can take up to 3 weeks to rrive not including weekends.

Wigs purchased in conjunction with many medical treatments are usually covered by your health insurance policy.

If a person requires a wig while or after receiving therapy for Alopecia or cancer, they are probably eligible to receive reimbursement from their health insurance plan. Most insurance companies cover from 80% to 100% of your wig expenses. Your emotional well-being is an important part of your medical recovery process. If you encounter resistance from your insurance company, a letter from your doctor, spelling out that he "prescribed" the prosthesis, not for cosmetic reasons, but as part of your recovery program, should suffice. If you do not have insurance, most counties in the US have state social services departments which offer medical assistance for those who meet their financial guidelines.